Orders

How can I place an order?+
Fill out the order form or send us an email at info@flipwear.es. We’ll get in touch to guide you through the whole process.
Do you charge extra for adding names and numbers to the uniforms?+
No. There are no additional charges for names or numbers.
What is the minimum order?+
There is no minimum order at Flip wear. You can order as many garments as you need.
How do I know which size to choose? +
Check our size guide. If you still have doubts, we can send you a sample pack of the products you're interested in (refundable deposit applies).
Do you offer discounts for youth or junior teams? +
Yes. All youth and junior teams are eligible for our special discounts. Contact us for more information.
If I’m already a Flip wear customer and place a new order, how long would it take? +
Production time is 6 to 8 weeks. Since we already have your design stored, the overall process is usually faster.
Do you offer merchandise for tournaments? +
Yes. If you’re interested in producing custom items for your event, contact us and we’ll send you different options and pricing.

Designs

How much do your design services cost? +
Our initial design services are free, although we request an initial deposit. Visit our design service page for full details.
What file format should I send my design in? +
For the best results, send your design in vector format (.ai / .pdf / .eps) and at the highest possible resolution.
Can I download a template to send my design? +
Yes. Email us at info@flipwear.es and we’ll provide any templates you need.
What is sublimation? +
Sublimation fuses the ink directly into the fabric, achieving vivid colors that won’t fade or crack. The feel and fit of the garment remain intact, and design possibilities are virtually unlimited.
Can I get a sample uniform with my printed design? +
Yes. It would be treated as a regular order, with the applicable product and shipping costs.
Can I cancel my order? +
Once the order and payment have been confirmed, production begins and the order cannot be cancelled.

Production, Shipping & Returns

How long will it take to produce my order? +
After confirming the design, order, and payment, production time is 6 to 8 weeks. This does not include shipping.
How long does shipping take? +
We use private courier services to ensure safe delivery. Shipping usually takes less than one week, and we provide a tracking number. Please note that once the package is handed over to the courier, delivery times may vary due to factors beyond Flip wear’s control.
How much does shipping cost? +
Shipping costs depend on weight, dimensions, and destination. Typical rates range from 1,75 € to 3,00 € per item.. Orders under 30 items include an additional base fee. Once your order is completed, we’ll provide the final shipping cost (taxes included).
The larger your order, the more you save on shipping.
What is Flip wear’s return policy? +
Customer satisfaction is a priority. If your product arrives with a defect or manufacturing error, contact us within 15 days of receiving it. We will evaluate the case and provide the appropriate solution.

Can’t find what you’re looking for?

Contact us with any questions about orders, files, sizes, or timelines.