Once confirmation of the design, order, and payment have been made, regular production time is 6 – 8 weeks. This does not include shipping times, which can vary.

We use private shipping services instead of regular post to ensure secure and timely delivery. Typically, shipping takes no more than a week, and we will provide tracking information so you can follow your order’s progress. However, once it leaves our hands, we have no control over delivery time, which can be affected by any number of factors.

All shipping costs are based on the final weight, box dimensions, and the destination with prices ranging from 1.75 – 2.50EUR per item. Once your order is completed, we will provide a final shipping cost that includes all duties and taxes.

Customer satisfaction is our priority. If your product arrives with a defect or manufacturing error, please let us know within 15 days from receipt of your order and we will discuss a repair or replacement.